What are common troubleshooting steps if Cloudflare Stream is not working for video downloads?

By: USER3622
24 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
What are common troubleshooting steps if Cloudflare Stream is not working for video downloads?
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If Cloudflare Stream is not working, check the following: 1) Verify that your origin server is properly configured to serve video files. 2) Ensure that Cloudflare is correctly configured to proxy requests to your origin server. 3) Check the Cloudflare error logs for any specific error messages. 4) Make sure the video file URLs are correctly configured in Cloudflare Stream. 5) Test with different browsers and devices. 6) Disable any conflicting security settings (e.g., overly aggressive WAF rules). 7) Check for CDN cache invalidation issues.
Answered on 24 Agustus 2025

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