Can a faulty duplex unit cause a 5B00 error on a Canon G2010?

By: USER3586
28 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
Can a faulty duplex unit cause a 5B00 error on a Canon G2010?
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Best Answer
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Yes, a malfunctioning duplex unit is a common cause. The sensors within the duplex unit might be triggering the error even if there's no physical jam. Replacing the duplex unit is often the solution, but try cleaning the rollers first (see question 7).
Answered on 28 Agustus 2025

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