Is there a specific sensor I should focus on when troubleshooting the 5B00 error?

By: USER3778
28 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
Is there a specific sensor I should focus on when troubleshooting the 5B00 error?
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The duplex unit sensor is a primary suspect. Locate the sensor within the duplex unit and carefully inspect it for debris or damage. Also, check the paper feed sensors near the paper trays. Cleaning these sensors is often a good first step.
Answered on 28 Agustus 2025

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