Can uploading a higher-resolution image improve the success rate of ID verification, even if it initially causes this error?

By: USER8772
27 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
Can uploading a higher-resolution image improve the success rate of ID verification, even if it initially causes this error?
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Best Answer
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Generally, no. While a clear image is important, exceeding the size limit will always trigger the error. It's better to provide a clear, *compliant* image (within the size and dimension limits) than a large, high-resolution one. The system is designed to work with images within the specified parameters.
Answered on 27 Agustus 2025

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