Question
How do I clear a paper jam that might be causing the red light error on my HP LaserJet 1020?
Asked by: USER1495
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Answer (92)
To clear a paper jam on your HP LaserJet 1020: 1. Turn off the printer. 2. Gently pull any jammed paper from the input or output trays. 3. Open the rear access cover and carefully remove any paper visible there, pulling in the direction of paper travel. 4. Open the top cover to access the toner cartridge, remove the cartridge, and look for any paper remnants inside the printer cavity, carefully pulling them out. 5. Reinsert the toner cartridge, close all covers, and turn the printer back on. Ensure you pull paper slowly and evenly to avoid tearing it and leaving small pieces inside.