Can using non-genuine HP toner cartridges contribute to error code 0xc6fd0002 on the M477?

By: USER7154
30 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
Can using non-genuine HP toner cartridges contribute to error code 0xc6fd0002 on the M477?
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While not a direct cause, using non-genuine HP toner cartridges can potentially contribute to fuser-related issues. Some third-party toners may have different melting points or compositions that could put extra strain on the fuser unit, potentially shortening its lifespan or causing malfunctions that lead to error code 0xc6fd0002.
Answered on 30 Agustus 2025

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