Why might the keyboard shortcut to add a row above not be working in Google Sheets, and how can I troubleshoot it?

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Grade: Education Subject: Support
Why might the keyboard shortcut to add a row above not be working in Google Sheets, and how can I troubleshoot it?
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Possible reasons include incorrect key combination, conflicts with browser extensions, or an unusual keyboard layout. To troubleshoot, ensure you're pressing all keys correctly (Ctrl/Cmd + Alt/Option + Shift + =), try disabling browser extensions, or test in an incognito window. Also, confirm a cell is actively selected within the sheet.