What are the steps to safely check for obstructions inside the printer for error 5100?

By: USER5623
28 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
What are the steps to safely check for obstructions inside the printer for error 5100?
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Best Answer
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With the printer powered off and unplugged, open the printer cover. Gently move the print head carriage by hand. Look for any paper jams, foreign objects, or loose components. Use tweezers or a flashlight if needed to inspect thoroughly without forcing anything.
Answered on 28 Agustus 2025

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