How to ensure the Morpho device firmware is not causing the L1 error 500?

Ensure the Morpho device has the latest compatible firmware version. Outdated firmware can contain bugs that cause communication issues leading to server errors. Refer to the Morpho device's documentation for instructions on how to update the firmware. Verify that the firmware version is compatible with the Morpho server software version. Try resetting the Morpho device to its factory default settings. In some cases, corrupted firmware can lead to unexpected behavior. Before performing a firmware update or reset, back up any important data stored on the device.