Can a Prime 5001 error be caused by a recent database update?

Responsive Ad Header

Question

Grade: Education Subject: Support
Can a Prime 5001 error be caused by a recent database update?
Asked by:
61 Viewed 61 Answers

Answer (61)

Best Answer
(289)
Yes, a recent database update can sometimes trigger a 5001 error. The update might have introduced changes to the database schema, configuration, or security settings that are incompatible with Prime's current version. Check for compatibility notes and apply necessary updates or patches.