What steps should I take if the error 5100 appears on a Mac?

Responsive Ad Header

Question

Grade: Education Subject: Support
What steps should I take if the error 5100 appears on a Mac?
Asked by:
60 Viewed 60 Answers

Answer (60)

Best Answer
(222)
Similar to Windows, restart the printer and Mac. Update or reinstall the Canon printer driver through the Mac App Store or the Canon website. Verify the USB connection and try a different USB port. Check for macOS updates.