If cleaning the print head doesn't resolve error 5100, what are other possible hardware issues?

By: USER2831
31 Agustus 2025 Support 5 minutes
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Grade: Education Subject: Support
If cleaning the print head doesn't resolve error 5100, what are other possible hardware issues?
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Besides the print head itself, the carriage motor or the carriage drive belt could be failing. These components move the print head, and if they're faulty, the print head won't move properly, triggering error 5100. Replacing these components typically requires professional repair.
Answered on 31 Agustus 2025

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