Question
What should I do if cleaning the print head doesn't resolve the 5100 error?
Asked by: USER7738
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75 Answers
Answer (75)
If print head cleaning doesn't work, consider the following: thoroughly inspect for debris, try the print head deep cleaning option, and if it persists, the print head may be failing and needs replacement, or the printer requires professional repair, potentially involving replacement of the carriage motor or other components.