I'm getting a ValueError when trying to convert a string to a float. What could be the problem?

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Grade: Education Subject: Support
I'm getting a ValueError when trying to convert a string to a float. What could be the problem?
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The string likely contains characters that cannot be interpreted as a floating-point number. This could include letters, symbols (other than a decimal point), or multiple decimal points. Ensure the string only contains digits, a single decimal point, and optionally a leading '+' or '-' sign.