What should I do immediately if my AirPods display signs of an unrecoverable error?

Responsive Ad Header

Question

Grade: Education Subject: Support
What should I do immediately if my AirPods display signs of an unrecoverable error?
Asked by:
83 Viewed 83 Answers

Answer (83)

Best Answer
(293)
First, try a factory reset (press and hold the button on the case for 15-30 seconds until the status light flashes amber, then white). If that fails, discontinue use to prevent further potential damage. Contact Apple Support or an authorized service provider for assessment and repair options.