What should I do if error 5100 persists after a firmware update?

Răspunsul a fost dat de: USER4228
28 Agustus 2025 Support 5 minute
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What should I do if error 5100 persists after a firmware update?
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If error 5100 continues to appear after updating the printer's firmware, the issue is likely related to hardware, not software. This could indicate a faulty print head, ink cartridge, or other internal component. Contact Canon support or a qualified printer repair technician for assistance. Provide them with details about the troubleshooting steps you've already taken, including the firmware update.
Răspunsul a fost dat în data 28 Agustus 2025

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