What should I do if I'm still getting the 0xc4eb8004 error after replacing the printhead on my HP Smart Tank 615?

By: USER2594
30 Agustus 2025 Support 5 minutes
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Question

Grade: Education Subject: Support
What should I do if I'm still getting the 0xc4eb8004 error after replacing the printhead on my HP Smart Tank 615?
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Answer (113)

Best Answer
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If the error persists even after replacing the printhead, the issue may lie with the printer's mainboard or other internal components. In this case, contact HP support immediately for further diagnosis and potential repair or replacement options. A faulty mainboard can prevent the new printhead from functioning correctly.
Answered on 30 Agustus 2025

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